Privacy Policy
Privacy Policy
Thank you for your interest in our site. Your privacy is very important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://dr-spillercanada.com/ (the “Site”).
1. How do we collect information and what do we do with it?
When you browse our store, we automatically receive information about your device, including information about your web browser, your Internet Protocol (IP) address, the time of the call and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.” This is used exclusively to ensure proper functioning of the site and to improve our services.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Some of the cookies we use are deleted after the browser session has ended i.e. after your browser has closed (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can configure your browser to change your cookie settings and decide whether to accept or exclude the acceptance of cookies in certain cases.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons” “tags,” and “pixels” are electronic files used to record how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the site we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal accounts), email address and phone number. We refer to this information as “Order Information”. This is required for processing your order or opening a customer account. We use this information to communicate with you and screen our orders for potential risk or fraud. We may also collect data when you click on sponsored links or third-party advertisements, including those on social accounts.
With your permission, we may send you emails about our online store, new products, offers and other updates. If we receive your email address in connection with the sale of a product or service and you do not object, we reserve the right to regularly send you offers for similar products, such as those already purchased, by email. If you subscribe to our newsletter, we use the necessary data for this purpose. However, this is only on the basis of your consent. You can unsubscribe from the newsletter at any time by sending a message through the “contact us” option or by using the link in the newsletter. After unsubscribing, we will delete your email address, unless you consent to further use of your data or we reserve the right to use the data further, which is permitted by law and of which we have informed you in this statement.
2. How do we share your personal information?
We also use Google Analytics to help us understand how our customers use the site – you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
In addition, we will forward your data to the transport company responsible for delivery as this is necessary for the delivery of ordered goods. Depending on the payment service provider you select in the ordering process, we will also forward the payment data collected for payment processing to the credit institution responsible for the payment. If you create an account through the payment service provider, their data privacy and protection policies would apply. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.
3. How do we sure your data during transmission?
We transmit your personal data encrypted. This also applies to your order and your customer connection. For this purpose, we use the TLS (Transport Layer Security) or SSL (Secure Socket Layer) encryption system. In addition, we secure our site and other systems with technical and organizational measures against loss, destruction, access, modification or disclosure of your data by any unauthorized person.
4. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. This may include other business partners, including online advertising networks, analytics vendors and companies that co-sponsor our promotions or social media sites such as Facebook and Instagram.
5. Data Retention
When you place an order through the site, we will maintain your “Order Information” for our records unless and until you ask us to delete this information.
6.- Changes
We may update this privacy policy in order to reflect changes to our practices or for other operational, legal or regulatory reasons. Changes and clarifications will take effect immediately upon their posting on the website. If we make a material change to this policy, we will let you know that it has been updated.
7. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@petalsbiocosmetics.com Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections.