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General Terms & Conditions

General Terms & Conditions

1. Agreement to be Legally Bound by Terms:

This website is operated by Petals Biocosmetics Inc. the official distributors of Dr. Spiller Pure Skin Care Solutions in North America. Throughout the site, the terms “we”, “us”, and “our” refer to Petals Biocosmetics Inc. All information, tools, and services available for this site to you, the user, is conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us you engage in our “Service” and agree to be bound by the following terms and conditions. This includes all users of the site such as browsers, vendors, merchants and/or content contributors. By using this website you are: (i) representing that you have reached the legal age of majority in your jurisdiction of residence and (ii) agreeing to be bound by these Terms and Conditions. We suggest you read these Terms and Conditions carefully before accessing or using our website.

2. Online Store Terms

By agreeing to these Terms and Conditions, you represent that you have reached the legal age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction (including copyright laws). If you breach or violate any of the Terms, this will result in an immediate termination of your Services.

3. General Conditions

We reserve the right to refuse Service to any person for any reason at any time. We also reserve the right to limit the sales of our products to specific geographical regions or jurisdictions. In the event that we cancel your order, which is our right, we may attempt to notify you via email and/or phone number that was provided when the order was placed. We reserve the right to limit or prohibit orders that we have deemed to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You understand that your content, with the exception of your Credit Card Information, may be transferred unencrypted and involve (i) transmission over various networks and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. Credit Card Information is always encrypted during transfer over networks. You also agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or access to the Service or any content on the website, without written permission by us.

4. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. This is especially important as it relates to product ingredients. Any reliance on the material on this site is at your own risk. Occasionally there may be errors on our site such as typographical errors, omissions or discrepancies related to product descriptions, pricing, promotions, transit times and/or inventory availability. In the event that there is an error that impacts your purchase, we reserve the right to correct any errors and update or cancel your order. We may attempt to notify you via email and/or phone number that was provided when the order was placed.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

5. Modifications to Prices, Products or Services Available

Prices for our products are subject to change without notice. We reserve the right to make changes to our prices and other terms and conditions relating to the purchase, return, refund or delivery of your Service at any time. Prices may differ from those purchases made through other channels. By making a purchase on our website, you are agreeing to pay in full the prices and all applicable taxes and specified shipping and handling as well as all other fees related to your order, either by credit card or other permitted payment methods. While we will only charge you the invoiced amount, we cannot guarantee that your financial institution will not charge you a service charge or other bank fees. If complete payment for your purchase is not received and verified by us, your purchase will not be processed. To process your order through our Website, we will require certain information such as valid payment information and billing address to facilitate your purchase. You will be billed for your purchase at the time your purchase is placed. You will be responsible for all applicable taxes and shipping costs related to your purchase. Applicable taxes and shipping costs will be charged at the time you are billed. Sales tax will be applied to the shipping and handling as well if applicable. You are also responsible for any duties, customs or taxes that may be involved with the purchase if you are in the United States of America (USA). We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

6. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

7. Third-Party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

8. User Comments, Suggestions and Other Feedback

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

9. Personal Information

Your submission of personal information is subject to the policies outlined in our “Privacy Policy”.

10. Disclaimer of Warranties, Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Petals Biocosmetics Inc, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Petals Biocosmetics Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.

14. Changes to Terms and Conditions

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

15. Contact Information

Questions about the Terms of Service should be sent to us at info@petalsbiocosmetics.com